The Final

On Friday the 10th December 3rd year product design students from Gray’s School of Art, Dundee University and Edinburgh College of Art gathered in the impressive surroundings of the Sculpture Court at Edinburgh College of Art to participate in the judging session of the NCR | Scottish Student Design Competition. In this sixth year of the competition NCR was supported and assisted by Creative Scotland, Scottish Enterprise and V&A at Dundee.

The competition launched in Aberdeen on the 15th October with introductory presentations by Caroline Parkinson, Creative Scotland, Paul Harris, Head of Gray’s School of Art and Charlie Rohan, NCR. The brief – ‘Experience a new world of interaction’ – Explore what this could mean to you and your generation in the next 2 years. What is the new world of self-service interaction? Research and understand what people want their experience to be in relation to a particular area of self-service. Demonstrate how the consumers experience is facilitated through a concept design. The initial solutions should be able to be brought to market in a 2 year time frame.

45 students participated, each gave a two minutes long pitch ‘Dragon’s Den’ style to the judges (Caroline Parkinson [Creative Scotland], Joyce Matthew [Scottish Enterprise], Georgina Follet [V&A at Dundee], Steven Birnie and Charlie Rohan [both NCR] and their peers. A shortlist was then created and 8 asked back to give a more detailed presentation.

Callum Brown presenting his concept

The winners were:

1st place: Callum Brown

Project Name: Travel Phone
From: Dundee University
Prizes: 12 week paid internship at NCR, summer 2011
iPad
Commemorative plaque
NCR ATM Moneybox

2nd Place: Charlotta Hellichius

Project name: Make Your Mark
From: Edinburgh College of Art
Prizes : iPod Touch
Commemorative plaque
NCR ATM Moneybox

3rd Place:  Helen Fisher

Project name: Make up and Skin Care Advisor

From: Edinburgh College of Art
Prizes : iPod Touch
Commemorative plaque
NCR ATM Moneybox

NCR Competition Award

Charlie Rohan made the point that this type of cooperation between advocates of design and innovation across government bodies; the museum sector; academia and industry was a unique model and provided the students with a challenging project and insight into a commercially driven design process.  Though our continued support of this program NCR has gained insight and access to some of the best emerging design talent in Scotland.

IxTEC

November 14, 2010

Interactions | Transactions | Environment | Consumer

I have recently embarked on a new collaborative consumer focused study with Paul Gault (a fellow PhD student sponsored by NCR) called IxTEC. The project has several has several core aims: To develop methods for design research, to develop a richer understanding of consumers and their desired experience when interacting with self-service technology and for the research to ultimately feed into the Cx Design Strategy at NCR.

MSc Ethnography Post-it Session: Interactions

The first part of the ongoing study has involved engaging with the MSc Ethnography course at Dundee University. Through a series of activities from virtual postcard questionnaires, video probes, street work and several ethnographic post-it sessions a rich collection of information has been gathered. The process of this activity is as important to our research as the actual outcomes and it has been excellent having the ethnography course involved.

A full breakdown of the project so far can be found here.

The next stages of this study will be to collate, understand and articulate all the information that has been collected. Once that stage is complete the information will generate content for a series of consumer focused workshops and further development of design research and consumer engagement methods.

Fast Company article

November 12, 2010

Fast Company have recently done an article on a range of concepts that came out of the Cx team. It is always good to get some positive press so as a team we are pleased to see our work getting good visibility.

Fast Company

Fast Company article

Pillar ATM ISDA Finalist

November 12, 2010

ISDA Finalist

Yearbook of Design Excellence

The Pillar ATM reached the finals of the 2010 ISDA design awards.

NCR Design Competition 2010

NCR Design Competition 2010

I am please to announce that NCR will be sponsoring the Student Design competition for the 6th year. Unfortunately Glasgow University could not participate this year due to other commitments but we still have Robert Gordons University, Dundee University and Edinburgh College of Art.

I am also pleased that we not only have the continued support of Scottish Enterprise this year we have added Creative Scotland and the V & A at Dundee. Members from each will be part of the judging panel.

The Brief:

NCR use the brand slogan: ‘Experience a new world of interaction’ – Taking this as the theme, explore what this could mean to you and your generation in the next 2 years. What is the new world of self-service interaction? Research and understand what people want their experience to be in relation to a particular area of self-service. Demonstrate how the consumers experience is facilitated through a concept design. The initial solutions should be able to be brought to market in a 2 year time frame. All final solutions should be sensitive to the NCR brand.

The Kick-off Event:

This year it was hosted by Sue Fairburn of Robert Gordons University in Aberdeen.

There were various speakers, from NCR, Charlie Rohan (Director of Cx | Design) presenting project background, self-service within NCR and the NCR design process. Chistopher McNicholl (last years winner) came to present his winning project and importantly gave the students an insight into his internship within the NCR Cx design team.

During the kick-off event we like to have a small design activity that get the students working with each other and is a bit of fun. This year the students got to play with Lego while thinking about design solutions that matched objects/things on a series of playing cards. It was a great activity to get the creative mind working and really helped to break down any barriers and I am sure all involved enjoyed the activity.

The student group

Competition kick-off event

Competition kick-off event

Design workshop activity

The Pillar ATM

November 12, 2010

The Pillar ATM

The Pillar ATM

The Pillar ATM is an internal NCR concept ATM that came out of an investigation into low cost emerging markets. The cylindrical form allows for a more social interaction if required. The body work has been paired back to its bare metal, highlighting its robustness while also reducing cost. The whole unit is secured in a concrete base, not a conventional method but suitable for the environment.

The device has been designed to be scalable in both size and functionality to make it adapt to different contexts and markets. It can be both desktop mounted or mounted on a pedestal. The Pillar ATM is constructed in 3 cylindrical metal sections and a top fascia, these sections allow for different levels of access.

The Pillar ATM is a deliberate departure from any other ATM on the market. It queries current conventions and expectations and was created to raise questions.

The Pillar ATM Process

The Pillar ATM Process

NCR | Scottish Universities Design Competition 2009

We have recently kicked off the 5th Annual NCR sponsored design competition. This year we have opened the competition up to 4 Scottish product Design courses at Glasgow School of Art, Duncan of Jordanstone, Grays School of Art and Edinburgh College of Art.

The brief this year is simply ‘Experience a new world of interaction’ – Tell us what that could be.

We started the project with a kick-off workshop at the Apex Hotel in Dundee. The workshop included an overview of NCRs business and how we approach the design process and a discussion around what it means to be a digital native.

We hope the students get to grips with the brief and produce new, innovative and exciting results that will impress the judges. The selected students will be judged at and event on the 18th of December 09.

I will post more information and updates on this soon.


NCR | Scottish Universities Design Competition 2009

NCR | Scottish Universities Design Competition 2009